Why choose SystemCare
Having confidence in your IT system frees you to concentrate fully on your business. Should anything go wrong, you want to know that support will be available, effective and quick to get you back on your feet. With our range of pro-active and reactive IT support services, managed by our engineers from our UK offices, and the three-tiered options in SystemCare we can beat problems in your systems before they occur.
| SystemCare | Basic | Standard | Pro |
|---|---|---|---|
| Priority support at reduced rates | Yes | Yes | Yes |
| Free telephone support | Yes | Yes | Yes |
| 30 mins – 8 hour response time | Yes | Yes | Yes |
| Coverage of all IT equipment, old and new | Yes | Yes | Yes |
| 30 mins – 4 hour response time for servers | – | Yes | Yes |
| All inclusive parts and labour for servers | – | Yes | Yes |
| Remote daily server antivirus check | – | Yes | Yes |
| Remote daily server backup check | – | Yes | Yes |
| Pro–active 15 minute server health monitoring | – | – | Yes |
| Remote workstation and laptop health monitoring | – | – | Yes |
| Free remote support for all users | – | – | Yes |
| Remote workstation and laptop antivirus checks | – | – | Yes |
| Server performance tracking and alerting | – | – | Yes |
| Rapid response server hard-drive replacement | – | – | Yes |
Helping your business get the best from Sage
We are one of just 60 Sage Platinum Partners in the UK and have the knowledge and experience to help you fulfil your business potential.
We have proven track record of success
Our team is experienced and consultative, maintaining the highest levels of technical competence and customer satisfaction.